Legal
Refund & Cancellation Policy
Our goal is a clean, beautiful result and a smooth experience. Here is how we handle changes and concerns.
Last updated: September 14, 2026
1. Free Estimates
All estimates are free and carry no obligation. We provide a written quote after reviewing your project in person or through detailed information you provide.
2. Deposits
For most projects, a deposit is required to reserve materials and schedule dates. Deposit terms are outlined in your written service agreement.
3. Cancellations
Customers may cancel or reschedule without penalty if notice is given at least 48 hours before the scheduled start date. Cancellations within 48 hours may result in forfeiture of the deposit, depending on the agreement.
4. Satisfaction Guarantee
We perform a final walkthrough with you before considering a project complete. If you notice any issues covered by our scope of work during that walkthrough, we will correct them promptly at no additional charge.
5. Refunds
Refunds are considered on a case-by-case basis. If you are unsatisfied with our work, please contact us within 30 days of project completion so we can inspect and resolve the concern. Refunds, if issued, are limited to the portion of work found to be deficient.
6. Exclusions
We cannot warranty or refund work affected by customer alterations, weather damage, misuse, or problems caused by pre-existing conditions not visible at the time of estimate.
7. Contact
To request a cancellation, reschedule, or discuss a concern, contact us.